![]() To turn on conditional call forwarding, enter the following 3 commands one at a time on your phone’s keypad, and wait for confirmation. On your mobile phone’s keypad, not the Google Voice app keypad, enter the appropriate commands, using your Google Voice number as the forwarding destination. Contact your service provider to learn more. ![]() Some traditional or VoIP service providers also support this feature. Note: If you have more than one phone number linked to your Google Voice number, you need to set up conditional call forwarding on every linked number. Plans on these service providers may not support conditional call forwarding. Some mobile service providers are subsidiaries or resellers of the major carriers’ service. For the most accurate information, contact your mobile carrier and ask for their conditional call forwarding commands. To send busy or unanswered calls to your Google Voice voicemail, set up this feature on your mobile number.Įach mobile phone carrier uses a set of star (*) commands to turn conditional call forwarding on or off. Most mobile phone carriers provide a feature called Conditional Call Forwarding (CCF) or No answer/busy transfer. Use Google Voice voicemail instead of your phone's voicemail If you use your carrier's voicemail on more than one phone, you can use Google voicemail instead to check them all at once. When your mobile phone number is busy or you don't answer, you can send the calls to your Google voicemail instead of your phone's voicemail. ![]() Learn more about Google Voice account types. Important: This feature operates differently based on the type of account you have.
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